Terms of service

Last updated: April 2026

This website is operated by Hilario, Rachel Hannah (ABN 54 892 921 728). Throughout the site, the terms "we", "us", and "our" refer to Hilario, Rachel Hannah trading as Tote of the Day.

By purchasing from us, you agree to the following terms.

1. General Tote of the Day provides this website — including all information, tools, and services available — to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. We reserve the right to update these terms at any time. Continued use of our store constitutes acceptance of any changes.

2. Products We make every effort to accurately display our products, including colours and descriptions. However, slight variations may occur due to screen settings and manufacturing. All orders are subject to availability.

3. Pricing All prices are listed in Australian Dollars (AUD) and are subject to change without notice. We reserve the right to cancel any order placed at an incorrect price.

4. Orders & Payment By placing an order, you confirm that all information provided is accurate. We accept payment via [your accepted payment methods]. Payment must be received in full before an order is dispatched.

5. Shipping We aim to dispatch orders within 4–5 business days. Delivery timeframes are estimates only and cannot be guaranteed. Tote of the Day is not responsible for delays caused by couriers or customs.

6. Returns & Refunds All returns and refunds are handled in accordance with our Return Policy, which forms part of these terms.

7. Intellectual Property All content on this website — including logos, product designs, images, and text — is the property of Tote of the Day and may not be reproduced without written permission.

8. Limitation of Liability To the extent permitted by law, Tote of the Day is not liable for any indirect, incidental, or consequential damages arising from your purchase or use of our products.

9. Consumer Guarantees Nothing in these terms excludes or limits rights you may have under the Australian Consumer Law. If a product is faulty, you are entitled to a remedy under those laws regardless of our store policy.

10. Contact For any questions regarding these terms, contact us at hello@toteoftheday.com.au.